DELIVER POLICY

Thank you for using www.crestmotolab.com. This policy applies to all virtual game digital products you purchase from this website.

Digital Product Delivery Method

Crest Moto Lab, operated by BINMATTER, S. DE R.L. DE C.V., provides virtual digital game content, including in-game virtual items, digital resources, and related online services.

Because the products are digital goods:

Physical delivery is not provided;
No tracking number is generated;
Delivery is not via courier or mail.

All products are delivered online via the internet.

Delivery Time

After successful payment and order confirmation:

Digital products are usually automatically delivered within minutes;

In special circumstances, due to system maintenance, network delays, or payment verification, delivery time may be extended to up to 24 hours.

If you have not received your purchased content after the estimated time, please contact us via customer service email.

Digital Product Delivery Tools

Digital content may be delivered through the following methods:

Automatic activation of your website account system;
In-game account binding and addition of virtual items;
Order confirmation page display;
Relevant delivery information sent to your registered email address.

Users must ensure they provide a correct email address and account information to guarantee successful delivery of digital content.

Delivery Confirmation

Once payment is completed and digital content delivery begins, the order is considered to have entered the delivery process, subject to applicable consumer protection and digital content laws.

Before purchasing digital products, users should confirm that they have read and agreed to the following:

Terms and Conditions;
Privacy Policy;
Refund and Returns Policy.

These services are provided in accordance with applicable Mexican laws and regulations and, where applicable, European consumer protection and digital content requirements.

Contact Information

Email: motorcyclist@crestmotolab.com

Company: BINMATTER, S. DE R.L. DE C.V.

Registration No.: BIN190225189

Address: Avenida de las Fuentes No. 1563, Int. 2, Ciudad Juárez, Chihuahua, Mexico

Phone: +52 6566234022